Effective Date: July/2025

At MimSmart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your data when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of personal data:

• Contact Information: Name, phone number, email, shipping and billing addresses

• Order Details: Products purchased, payment method, order history

• Device Information: IP address, browser type, time zone, cookies, and browsing behavior

• Optional: Gender, date of birth, feedback, survey responses, etc.

2. How We Use Your Information

We use your data to:

• Process and deliver your orders

• Send order updates, confirmations, and promotional offers

• Improve website functionality and customer experience

• Prevent fraud and ensure transaction security

• Respond to customer inquiries and feedback

3. Sharing Your Information

We only share your information with:

• Delivery Partners: To ensure your orders reach you on time

• Payment Gateways: For secure and verified transactions

• Service Providers: For marketing and analytics (e.g., Facebook Pixel, Google Analytics)

• Legal Authorities: When required by applicable laws

🔒 We never sell, rent, or misuse your personal data.

4. Payment Security

All payments are processed via SSL-encrypted gateways such as bKash, Nagad, Rocket, or trusted third-party services (e.g., SSLCommerz).
We do not store your card or mobile banking credentials.

5. Data Retention

Your data is stored only as long as needed for order processing, legal compliance, and business analysis. We remove data that is no longer necessary.

6. Your Rights

As a valued customer, you have the right to:

• Access and update your personal data

• Request account or data deletion

• Unsubscribe from marketing emails or SMS

• Contact us for privacy-related concerns

📩 Support Email: contact@mimsmart.com
📞 Phone: +880 1869-081205

7. Cookies

We use cookies and similar technologies to:

• Enhance website usability

• Personalize product recommendations

• Analyze traffic and improve features

You can disable cookies anytime via your browser settings.

8. Changes to This Policy

This policy may be revised periodically. Any changes will be posted here with a new “Effective Date.” By continuing to use the website, you agree to the updated policy.

9. Contact Us

For privacy-related questions or feedback:

📧 Email: contact@mimsmart.com
📱 Phone: +880 1869-081205
🌐 Website: www.mimsmart.com