Effective Date: July/2025

1. Acceptance of Terms

By accessing or purchasing from MimSmart.com, you agree to be bound by these Terms & Conditions and all applicable laws and regulations of Bangladesh.

2. Products & Pricing

We offer a wide range of products including:

📱 Smart Gadgets & Accessories
👗 Women’s Fashion
👕 Men’s Fashion

All prices are listed in BDT (Bangladeshi Taka) and are subject to change without prior notice. We reserve the right to correct pricing errors at any time.

3. Ordering & Payment

Orders must be placed through our official website: www.mimsmart.com
Once your order is placed, a confirmation will be sent via SMS and/or email.

We accept:

• Cash on Delivery (COD)

• bKash / Nagad / Rocket

• Online Payment Gateways (via SSLCommerz or similar)

Full payment is required before dispatch (except COD).

4. Shipping & Delivery

We offer nationwide delivery through reliable courier partners.

Delivery Charges: May vary based on location and product type.

Estimated Delivery Time:

• Inside Dhaka: 2–4 working days

• Outside Dhaka: 3–7 working days

⚠️ Delays caused by holidays, natural events, or courier disruptions are beyond our control.

5. Cancellation & Return Policy

Order Cancellation: Within 24 hours of placing the order.

Returns: Must be requested within 7 days of delivery. Products must be unused and undamaged.

Return Shipping: Customer bears return cost unless the product is defective or wrongly delivered.

Refunds: Processed to the original payment method within 7 working days after quality check.

6. Product Description & Availability

We aim to ensure all product descriptions and visuals are accurate. However, slight differences in color, size, or style may occur due to device display variations.

Availability depends on stock. In case of stockout, we will notify you and process a full refund.

7. Intellectual Property

All content on MimSmart.com—including images, branding, text, and layout—is the intellectual property of MimSmart or its licensors.

Unauthorized use, copying, or distribution is strictly prohibited.

8. User Conduct

Users must not:

• Upload viruses or malicious software

• Interfere with site functionality

• Post misleading, copied, or illegal content

We reserve the right to remove content or block users violating these terms.

9. Privacy & Data Protection

Your information is protected and handled in accordance with our Privacy Policy. By using our website, you agree to how we collect, store, and use your data.

10. Limitation of Liability

MimSmart shall not be liable for indirect, incidental, or consequential damages.

Our maximum liability is limited to the amount paid for the specific product in question.

11. Governing Law & Jurisdiction

These Terms are governed by the laws of Bangladesh.
Disputes will first be attempted to be resolved amicably. If unresolved, jurisdiction will be under the courts of Dhaka.

12. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time.
Changes will take effect immediately upon publication on the website. Continued use indicates your acceptance of the updated terms.

✅ SMART Compliance Summary:

• Specific: Covers product types, delivery scope, and refund policies

• Measurable: Defined timelines for cancellation, return, and refund

• Achievable: Clear steps for users to follow

• Relevant: Built for the Bangladesh e-commerce environment

• Time-bound: Includes effective date and deadlines